Responsible Gaming
Gaming Should Be Entertainment
At hotelserena.in, we believe that gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Games like Battery Aviator are games of chance where the outcome cannot be predicted or controlled. Please play responsibly and only with money you can afford to lose.
Age Verification
Gaming is only permitted for individuals who are 18 years of age or older (or the legal age of majority in your jurisdiction in India). By accessing our platform, you confirm that you meet this requirement and comply with all applicable laws and regulations in your location.
Warning Signs of Problem Gambling
Are you experiencing any of these warning signs? If so, please seek help immediately:
- Spending more time and money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gaming activity from family, friends, or loved ones
- Using gaming as an escape from stress, anxiety, or personal problems
- Neglecting work, school, or family responsibilities due to gaming
- Borrowing money or going into debt to finance gaming
- Experiencing mood changes (anxiety, irritability, or depression) related to gaming
- Failed attempts to reduce or stop gaming
- Feeling restless or irritable when trying to cut down on gaming
- Lying to others about the extent of your gaming involvement
Self-Help Tools & Responsible Gaming Features
Many gaming platforms offer tools to help you maintain control. Consider using these features:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Session Time Limits: Restrict the duration of your gaming sessions
- Reality Checks: Enable reminders during your gaming session to track time and spending
- Self-Exclusion: Voluntarily exclude yourself from gaming for a set period
- Account Cooling-Off Period: Take a mandatory break from your account
Contact our support team to activate any of these features on your account.
Support Resources & Help Organizations
If you or someone you know is struggling with problem gambling, please reach out to these recognized support organizations:
India
- All India Institute of Medical Sciences (AIIMS) — Provides counseling and treatment for gambling addiction. Contact your nearest AIIMS center for assistance.
- AASRA (Assistance for Alcohol & Substance-Related Addictions) — A non-profit organization offering support for addiction-related issues. Website: www.aasra.info | Helpline: 9820466726
- Vandrevala Foundation — Provides mental health support and counseling services. Helpline: 9999 666 555
International Resources
- GamCare (United Kingdom) — Free confidential support for problem gambling. Website: www.gamcare.org.uk
- GamStop (United Kingdom) — National self-exclusion scheme for online gambling. Website: www.gamstop.co.uk
- Gambling Help Online (Australia) — Free counseling and support services. Website: www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) — Evidence-based gambling harm reduction and treatment. Website: www.responsiblegambling.org
- National Council on Problem Gambling (United States) — Helpline and resources for problem gambling. Website: www.ncpgambling.org | Helpline: 1-800-522-4700
If You Need Help
Do not hesitate to reach out for support. Problem gambling is a serious issue, and help is available. Whether you're experiencing difficulties yourself or are concerned about someone else, the organizations listed above offer free, confidential support and treatment options.
Remember: Seeking help is a sign of strength, not weakness. Your well-being matters, and recovery is possible with proper support.
If you are in crisis or experiencing thoughts of self-harm, please contact emergency services or a crisis helpline in your area immediately.